All Systems Operational
API   ? Operational
Public Web Portal   ? Operational
Secure Web Portal   ? Operational
Couriers Tracking System   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
api.aftership.com Uptime ?
Fetching
www.aftership.com Uptime ?
Fetching
Past Incidents
Apr 22, 2018

No incidents reported today.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018
Resolved - All services have been performing normally under close monitoring since they were restored yesterday. We considered this incident resolved.

While some of our services are currently powered by backup systems, we have increased their capacity to sufficiently fulfill production level traffic and workloads. We will give another update here if any further actions are needed.
Apr 18, 12:20 HKT
Monitoring - All services have been brought back to normal operations. We will continue to closely monitor the systems to make sure all is good.
Apr 17, 21:14 HKT
Identified - Due to a human mistake, the
- www.aftership.com
- secure.aftership.com
- accounts.aftership.com
- docs.aftership.com
- www.returnscenter.com
- secure.returnscenter.com
- Branded Returns Portal

services were brought down at 2018-04-17 15:56:11 HKT.

As soon as we realized our mistake, we restored the service by using a backup system.

Services, with the exception of docs.aftership.com & branded return portal, had resumed to normal at 2018-04-17 16:54:11 HKT.

We are working to restore the services as quickly as we can.

We will keep you up-to-date on the status of this outage. Sincerely we apologize for the inconvenience that this incident might have caused. We will work to prevent this from happening again in the future
Apr 17, 16:59 HKT
Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.