Investigating - We are facing issues while getting the tracking updates with the carrier "gls-italy" since 2024-03-19 06:00 AM HKT, due to the timeout issue of this courier.

Our Engineers are working to fix it on priority. We'll update you the progress.

Mar 18, 2024 - 23:07 EDT
API ? Operational
Public Web Portal ? Operational
Secure Web Portal ? Operational
Couriers Tracking System ? Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
api.aftership.com Uptime ?
Fetching
www.aftership.com Uptime ?
Fetching
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

Unresolved incident: [gls-italy] is currently unavailable.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Resolved - The "ontrac" is back to operational now. We appreciate your patience.
Mar 15, 06:23 EDT
Investigating - We are currently experiencing issues while getting the tracking updates from the carrier "ontrac" due to carrier endpoint is changed from 11:00 AM HKT.

Our Engineers are working to fix it on priority. We'll update you the progress.

Mar 15, 04:00 EDT
Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024
Resolved - The incident has been resolved and the service is fully operational.
Mar 10, 22:41 EDT
Investigating - We are currently experiencing issues while getting the tracking updates from the carrier "aeronet". As per the carrier, scheduled maintenance will be in progress and unavailable from March 9, 7:00 AM PST, through March 11, 3:00 AM PST.
Mar 8, 04:40 EST
Mar 9, 2024

No incidents reported.

Mar 8, 2024
Mar 7, 2024
Resolved - The international parcel service provided by "jt-logistics" is non-operational now, They ceased operations in this sector last week, resulting in the discontinuation of tracking visibility in AfterShip.
We will keep you updated if anything changes.

Mar 7, 06:30 EST
Update - We are continuing to investigate this issue.
Mar 7, 00:37 EST
Update - We are continuing to investigate this issue.
Feb 29, 00:09 EST
Update - We are continuing to investigate this issue.
Feb 28, 21:22 EST
Update - The website is still not available, We are continuing to investigate this issue.
Feb 27, 04:25 EST
Update - We are still investigating this issue and will continue to provide updates on its status.
Feb 19, 02:21 EST
Update - We are continuing to investigate this issue.
Feb 18, 01:44 EST
Investigating - We are facing issues while getting the tracking updates with the carrier "jt-logistics" since 2024-02-14 06:15:00 UTC+8, the reason is that can't bypass the captcha no matter if we input the right info. We will keep monitoring this courier.
Feb 18, 01:43 EST
Mar 6, 2024
Resolved - The incident has been resolved and the service is fully operational.
Mar 6, 05:49 EST
Investigating - We are currently experiencing issues while getting the tracking updates from the carrier slugs 'colissimo' & 'la-poste-colissimo'

Our team is monitoring and working on getting this fixed on priority.

Mar 5, 21:49 EST
Resolved - The incident has been resolved and the service is fully operational.
Mar 6, 02:19 EST
Investigating - We are currently experiencing issues while accessing the AfterShip Help Center.

Our team is working on getting this fixed on priority.

Mar 6, 02:10 EST
Mar 5, 2024