Tracking system is down

Incident Report for AfterShip Tracking

Resolved

Between 2016-09-16 01:51 UTC and 2016-09-16 02:21 UTC, the Couriers Tracking System is partially down.
Now the incident has been resolved and the service is fully operational.

Posted Sep 15, 2016 - 22:33 EDT

Identified

The issue is caused by unexpected downtime in one of our queue systems.
Recovery is being executed.

Posted Sep 15, 2016 - 22:06 EDT

Investigating

Our tracking system is currently experiencing downtime. There will be a delay for tracking status update.
We're investigating the cause.

Posted Sep 15, 2016 - 21:51 EDT